South Perth Hospital

People Strategy

Case Study

“Partnering with ZEST was fabulous. It really gave clarity on our people and culture strategy. We celebrated confirmation that we have a great culture. The knowledge and tools provided to us by Kat and Yasmin has ensured our goals aligned with staff engagement consider contemporary workplace policy and practice. The project resulted in SPH having clarity on areas to focus on with a detailed plan provided by Kat and Yasmin. The SPH team from front line to management enjoyed the engagement, and we look forward to continuing the partnership!”

Di Barr

Chief Executive Officer / Director of Nursing

SNAPSHOT

CHALLENGES

WINS

The team’s first experience with the process
The organisation’s strategy was newly developed and unfamiliar

A strategy bursting with team spirit and resolve
A P&C Strategy that’s grounded, sensible, and significant
A tangible game plan that breathes life into the strategy

MISSION GOALS

At the heart of South Perth Hospital (SPH) lies a vibrant community, a close-knit family of 200 individuals. The warmth within the corridors is palpable, embodying the essence of their magic. Di Barr, the newly appointed CEO, is embarking on a mission to develop a People and Culture Strategy. This strategy aims to not only guide SPH into the future but also to preserve its unique spirit, all while aligning with the recently established organisational strategy.

THE SOLUTION

Zest partnered with Di and the in-house team to get a handle on the past and present, and chart a course for the future. We kicked things off with a People Audit, rolling up our sleeves to dig into all the documents, programs, and processes, identifying strengths and spotting room for improvement. Next, we hosted a series of workshops to get input from everyone in the organization about what the future of work at SPH should look like.

We distilled all this into a People Audit and Report and a People and Culture Strategy – a clear roadmap for the future, and a practical action plan to make it happen.

HIGHTLIGHTS

New Beginnings

With a refreshed game plan and leaders at the helm, SPH was all set to reimagine the employee experience – no holds barred.

Strong Baseline

The team at SPH is feeling enthusiastic and ready to get started. There’s a noticeable sense of warmth and excitement in the air. Our goal isn’t to fix things; it’s to improve the great work they already doing!

Team Engagement

The SPH crew was excited and eager to contribute, ready to share their ideas and help shape the future of our work. The strategy was their own creation, a true team effort.